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How to deal w/ disagreement during presentation Q&A: - Repeat their view: “If I understand, you feel…” - Outline agreement: “We both think…” - Home in on disagreement: “The one place we differ is…” - Explain your POV: “The reason for my perspective is…”https://hbr.org/2020/01/how-to-nail-the-qa-after-your-presentation …
If a question is out of left field during Q&A, use curiosity:
-Can you tell me more about what’s driving your question?”
“That’s intriguing — is this something you’ve experienced yourself?”
“Is there a specific reason for your concern on this?”
@Caroline_Webb_ @HarvardBiz
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