That doesn't seem right. Can you please get in touch with our YouTube Premium and Purchases support team who can look into it: http://yt.be/help/hh11 ? Hope this gets resolved.
@TeamYouTube My youtube premium subscription was reinstated yesterday and I was charged 11.99. I am fairly certain that I did not do this, and no one in my family did. Can you tell me anything more about why my premium account was reinstated?
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thank you! I didn't know who to contact.
End of conversation
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