@BofA_Help i just got disconnected again. this is ridiculous.
Your fraud department has a high volume. It’s so high that hold times are definitely over 5 hours. Please hire more reps. The reps there are clearly in need of assistance!
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Your fraud department has a high volume. It’s so high that hold times are definitely over 5 hours. Please hire more reps. The reps there are clearly in need of assistance!