@BofA_Help i have been on hold for over 7 hours. my EDD card is “locked” and thats literally all my money i have to buy food, pay bills
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my card has been locked all week and I’ve been trying since then to unlock it. i am incurring late fees on my bills
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the late fees are not my fault. multiple days of being on hold for the whole day is not acceptable.
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i call at 8am and literally get told at 530pm that your office is closed without speaking to anyone. this is very unacceptable.
3:37 PM - 19 Sep 2020
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