It amazes me how blithely @Postmates_Help botched one support request and lost me as a customer after two years of using their service a LOT. Customer Support Design is a surprisingly complicated area of design, and one that you really don't notice until you find it done badly.
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Hi! Nice to meet you. Here's a question: If you were doing a delivery, and instead of being prompt, you drove all over town (which the customer can see you doing in real time), and then you delivered cold, inedible food, what do you think
@Postmates_Help would do about it? -
I know you can stack deliveries but it’s usually not more than one. I believe you can also call the postmate through the app.
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Gamer
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a combination of strong and lost