I have worked retail, as a waitress & at an orthodontist office and no matter how rude or angry people were I WAS NEVER RUDE TO THEM. NEVER. Your job is so make people happy & if you can’t you are still kind and apologize & try to calm them down...that is actual CUSTOMER SERVICE.
Replying to @kandeejohnson
Until they start being abusive.
6:48 PM - 4 Feb 2019
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a combination of strong and lost