@YouTube I had YouTube premium on my old device. I just got a new phone and switched all my old data over. now it’s saying I don’t have YouTube premium anymore? Not sure what happened. Help please !!
-
-
Replying to @allyssa14876276
Are you signed in with the right email on YouTube? If you are, and you're still getting that message – we recommend contacting our support team here: https://yt.be/help/purchases
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
I am still signed in, I was online with support and they told me to get in contact with iTunes, iTunes said the transcription & everything is still active on their end. I told support and sent them receipt of my purchase from iTunes, and a screenshot of my active subscription
1 reply 0 retweets 0 likes
*subscription not transcription. Anyways, initially when I contacted YouTube support they said there’s no subscription affiliated with my account so idk whats up with y’all
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.