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Prikvačeni tweet
Incident Analysis Training & Coachinghttp://www.adaptivecapacitylabs.com/incident-analysis-training-and-coaching/ …
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Great reflections and summary of “Ten Challenges for Making Automation a ‘Team Player’ in Joint Human-Agent Activity” by
@ThaiWoodHere (disclosure:@AdaptiveCLabs is a sponsor of the newsletter)https://resilienceroundup.com/issues/66/Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
John Allspaw proslijedio/la je Tweet
This point is so important. The changes necessary to make software systems robust enough to sustain operations without human operators paradoxically results in a system that increasingly relies on humans to cope with the increased complexity.pic.twitter.com/O8myw67yPx
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Where
@MarisaGrayson describes eloquently how anomaly response in production systems is much different than what is labeled as “debugging” https://queue.acm.org/detail.cfm?id=3380778 …pic.twitter.com/SsdN9lshzb
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John Allspaw proslijedio/la je Tweet
Revealing the Critical Role of Human Performance in Software: It's time to revise our appreciation of the human side of Internet-facing software systems. https://queue.acm.org/detail.cfm?id=3380776 …
@allspawHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
IMO, one of the most powerful and overlooked techniques. Read
@dxna’s post and then one of the first descriptions as well: https://web.archive.org/web/20190406194016/http://pynthan.com/vri/questorm.htm …https://twitter.com/dxna/status/1224330904681754625 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
John Allspaw proslijedio/la je Tweet
This article is outstanding, rivaling
@ri_cook's "How Complex Systems Fail" in what we can learn from it and adding onto it in some interesting ways. Highly recommended read.Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
John Allspaw proslijedio/la je Tweet
"The decision to describe some set of activities as an incident is a judgment made by people above the line. Thus, an incident begins when someone says that it has begun and ends when someone says it has ended...incidents are constructed." https://queue.acm.org/detail.cfm?id=3380777 …
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John Allspaw proslijedio/la je Tweet
How do we know if we can trust Boeing’s re-engineering of the 737 Max? …
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John Allspaw proslijedio/la je Tweet
Here's the amazing lineup for my track on Chaos and Resilience: Architecting for Success
@qconlondon https://qconlondon.com/london2020/track/chaos-and-resilience-architecting-success … If you've liked what you've seen on http://learningfromincidents.io (@LFISoftware) and the Chaos Engineering early preview - you are going to love this track.Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
My issue isn’t with Ford, it’s with the original aphorism that gets trotted out to over-inflate lone innovator ideas at the expense of condescendingly dismissing user experiences.https://twitter.com/allspaw/status/1223649018468761603 …
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I really can’t stand this aphorism, often repeated. If Henry Ford had asked people what they needed, listened very carefully, and applied critical thinking, he might have produced much better automobiles and happier customers than he actually ended up with.https://twitter.com/MatthewEGunter/status/1223643205704523782 …
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John Allspaw proslijedio/la je Tweet
It would be a shame if this video that exposes Mitch McConnell got tons of retweets and moved from 580,000 views to 1 Million views by next week.pic.twitter.com/i088RH2aCG
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John Allspaw proslijedio/la je Tweet
The hardest thing an intelligent person can do is to admit their ignorance in an area where everyone expects them to already know how to do the thing…and be vulnerable while asking basic questions. Only intelligent people do this very difficult thing, I have noticed.
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Incidents are cases, and Incident Analysis is a special form of case-study research. “Five Misunderstandings About Case-Study Research” https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2230464 … (thanks
@BentFlyvbjerg)Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
John Allspaw proslijedio/la je Tweet
how to help: 1) email disinfo@iowademocrats.org with any concerning information you see. 2) check out resources at http://democrats.org/disinfo 3) educate yourself on how caucuses work
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John Allspaw proslijedio/la je Tweet
THIS: “It’s our top priority to ensure everyone has accurate facts about the caucuses. That’s why we’re diligently tracking any disinformation — but we need your help, too.” -
@troympricehttps://www.nytimes.com/2020/01/31/us/politics/iowa-caucuses-hacking-security.html …Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
John Allspaw proslijedio/la je Tweet
Fun fact: "If you can't measure it, you can't manage it" is a misquote. I know, I got it wrong for *years* too! The full Deming quote is actually: “It is wrong to suppose that if you can't measure it, you can't manage it – a costly myth.”
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John Allspaw proslijedio/la je TweetHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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John Allspaw proslijedio/la je TweetHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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Even if it doesn’t have “customer impact” associated, if engineers familiar and responsible for production systems thinks it should be an incident, then it. is. an. incident. That’s the criteria. Your competition is *hoping* you’ll use a static set of definitions/severity.
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