@TeamYouTube I paid for YouTube Premium with the student discount. The ads are gone but still don’t have full premium. What gives? Do I not get to watch premium movies?
I did. Waiting for over 30 minutes isn’t ideal. Is there a way to email them? I was a prime member for two years then financially had to take a break and when I saw the student rate I jumped at it and now I can’t have it? So confused.
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Yes, you can send them an email. Make sure you're signed in to the right account and go here: https://goo.gl/WLhrHa . If you'd prefer, you can also chat with them here: https://goo.gl/T114hC . Hope this gets resolved.
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Why does it say chat support unavailable?
End of conversation
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