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is it so hard to add a field to the public tracker that says "we've last touched this internally at [ year-month-day ]"

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this is a fairly good idea imo and i wish more trackers would do it

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I've actually never heard of anyone doing it

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neither have i

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and

developer.microsoft.com/en-us/microsof kinda sorta does this, at least you get to see "assigned to" and "status changed"

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and

I do wish for more detail though too

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and

it's not particularly integrated with their internal bugtracker, e.g. they often resolve bugs as "duplicate of internal bug"