Hi, @TeamYouTube! I'm having trouble with the blurring effect in the enhancements tab on one of my videos where I adjust everything and hit the save button but all the adjustments don't save! Could you please look into this?
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Replying to @allaroundytuber
Hi there. What device are you using? If it's a desktop, clear your browser's cache and cookies, restart the browser and try again. Also, try using a different browser. Keep us posted.
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
I am using a Windows 10 Laptop. I cleared the cache and cookies in Chrome but the blurring still didn't save! I even tried making a copy of the video and it still didn't save! I'll try using Firefox, but if that doesn't work, I don't know what else will!
1 reply 0 retweets 0 likes -
Replying to @allaroundytuber
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? We review all the feedback sent to us, but YouTube doesn't necessarily respond to every single one. We use the info to identify and fix issues, as well as track requests and make improvements.
1 reply 0 retweets 0 likes
Yeah...I tried using Firefox and nothing works. I submitted some feedback, though!
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