it's still so surreal to me that part of living in fancy apartment building is being profusely apologized to for trivial inconveniences that are fixed shockingly quicklypic.twitter.com/zcYsYEUCaS
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for contrast my last (sub-market, rent-controlled) apartment in brooklyn the landlord sent someone in to smash holes in my wall with a sledgehammer in the hopes it would get me to leave
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