one time when we came home from the bar at 2am one of the main entrance door handles were missing and I joked it'd probably be fixed within a few days
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when we got inside the front desk lady apologized for the missing handle. the door was already fixed when I went to walk dog the next morning
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for contrast my last (sub-market, rent-controlled) apartment in brooklyn the landlord sent someone in to smash holes in my wall with a sledgehammer in the hopes it would get me to leave
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End of conversation
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because rich people will complain about any inconvenience and make a fuss. ive seen some hilarious emails complaining about the pettiest shit in multimillion condos
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Now ask yourself why service as it should be seems surreal to you...
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