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alicegoldfuss's profile
bletchley punk
bletchley punk
bletchley punk
@alicegoldfuss

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bletchley punk

@alicegoldfuss

Kernel crasher @github. 🧙🏻‍♀️🖤💾International speaker. Tea drinker. Business goth. Opinions (and selfies) my own. She/her

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blog.alicegoldfuss.com
Joined July 2010

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    bletchley punk‏ @alicegoldfuss Apr 26

    Here's a thread that should probably be a blog post but I'm tired Thoughts on the current state of SRE:

    1:32 PM - 26 Apr 2018
    • 389 Retweets
    • 811 Likes
    • Chris🌱Parnin ಠ_ರೃ Alex Matt Paris Apostolopoulos Liz Fong-Jones ✈️ #SREcon Willy Lee all clowns are booboo ☁️Misty👩🏼‍💻🤖👽 💘🧠 Mary De Nóbrega 🍂🗿
    22 replies 389 retweets 811 likes
      1. New conversation
      2. bletchley punk‏ @alicegoldfuss Apr 26

        Site Reliability Engineer has been around for a long time, but has resurged in popularity due to Google. Google defines SREs as software engineers who write code to solve systems/infra problems.

        4 replies 8 retweets 70 likes
        Show this thread
      3. bletchley punk‏ @alicegoldfuss Apr 26

        This is conjures up the expectation that SREs are full-blown software engineers who also know networking and kernels. This is bollocks. Even for Google.

        2 replies 10 retweets 108 likes
        Show this thread
      4. bletchley punk‏ @alicegoldfuss Apr 26

        In fact, there are two SRE tracks at Google: software and systems. They work on the same teams on the same projects. The only difference is the software track SREs don't have to re-interview if they want to become full SEs.

        5 replies 5 retweets 64 likes
        Show this thread
      5. bletchley punk‏ @alicegoldfuss Apr 26

        So yes there are SREs at Google writing databases but there are also SREs tying together provisioning workflows with Python scripts.

        3 replies 8 retweets 73 likes
        Show this thread
      6. bletchley punk‏ @alicegoldfuss Apr 26

        But this definition has caught on and suddenly everyone wants an SRE org. And they go about it in terrible ways.

        2 replies 7 retweets 66 likes
        Show this thread
      7. bletchley punk‏ @alicegoldfuss Apr 26

        Usually companies take their Ops org and rename it to SRE and change nothing else. Except their expectations.

        3 replies 25 retweets 162 likes
        Show this thread
      8. bletchley punk‏ @alicegoldfuss Apr 26

        Oh, you're SREs now! So you own reliability. Except you're given no authority to actually improve reliability. Also, you have no opportunities to write code for your job but we're going to expect candidates to write code to get hired.

        4 replies 28 retweets 167 likes
        Show this thread
      9. bletchley punk‏ @alicegoldfuss Apr 26

        And they ruin a perfectly good thing. Because most companies don't need SREs.

        1 reply 8 retweets 68 likes
        Show this thread
      10. bletchley punk‏ @alicegoldfuss Apr 26

        A lot of companies need Ops orgs and have good operations engineers or sysadmins fulfilling their duties.

        1 reply 7 retweets 77 likes
        Show this thread
      11. bletchley punk‏ @alicegoldfuss Apr 26

        Then you have companies taking the parallel track: DevOps Engineers. What a harmful title for this industry.

        2 replies 8 retweets 90 likes
        Show this thread
      12. bletchley punk‏ @alicegoldfuss Apr 26

        DevOps is something you *do* not something you *are*. DevOps Engineer is a title created by someone who didn't know sysadmins can code.

        8 replies 148 retweets 409 likes
        Show this thread
      13. bletchley punk‏ @alicegoldfuss Apr 26

        But some places *do* need SREs. What kind of places are those?

        1 reply 2 retweets 36 likes
        Show this thread
      14. bletchley punk‏ @alicegoldfuss Apr 26

        I take the Site Reliability part pretty literally. You have a site and you want it to be reliable. But, to me, this site is a large SaaS platform.

        2 replies 3 retweets 55 likes
        Show this thread
      15. bletchley punk‏ @alicegoldfuss Apr 26

        You don't need SREs if your site gives info but does not intake and store large quantities of it. You need ops and sysadmins for that.

        2 replies 6 retweets 67 likes
        Show this thread
      16. bletchley punk‏ @alicegoldfuss Apr 26

        SREs in the wild are best at understanding, scaling, and stabilizing large data intake platforms.

        2 replies 11 retweets 73 likes
        Show this thread
      17. bletchley punk‏ @alicegoldfuss Apr 26

        Sometimes this means they write code. Sometimes this means they troubleshooting operation systems. Sometimes they handle networking. Sometimes they do science.

        1 reply 6 retweets 68 likes
        Show this thread
      18. bletchley punk‏ @alicegoldfuss Apr 26

        But most of all, SREs *communicate*. They have to communicate with the dev teams they support and they have to think about the final user experience and build from the back expecting it.

        2 replies 26 retweets 134 likes
        Show this thread
      19. bletchley punk‏ @alicegoldfuss Apr 26

        SREs are highly-sought and there's a reason for that. A good SRE understands code, systems, *and* people.

        2 replies 40 retweets 164 likes
        Show this thread
      20. bletchley punk‏ @alicegoldfuss Apr 26

        Ironically, SREs have become the real "DevOps Engineers." We facilitate open engineering cultures by being able to speak everyone's language.

        2 replies 12 retweets 92 likes
        Show this thread
      21. bletchley punk‏ @alicegoldfuss Apr 26

        I'm not saying operations engineers or sysadmins are bad at communication. But, at many shops, it's not a required skillset.

        4 replies 4 retweets 46 likes
        Show this thread
      22. bletchley punk‏ @alicegoldfuss Apr 26

        So, stop taking your ops team that does a very good job of maintaining the VM cluster running your company site and making them SREs. You're doing everyone a disservice.

        3 replies 10 retweets 81 likes
        Show this thread
      23. bletchley punk‏ @alicegoldfuss Apr 26

        SRE is not the next-step in Ops. SRE is a breed of engineering incorporating ops at certain companies at certain scales.

        8 replies 24 retweets 162 likes
        Show this thread
      24. bletchley punk‏ @alicegoldfuss Apr 28

        (PS Google still has ops teams. If you replace your Ops org with an SRE one, you're not even doing it The Google Way)

        2 replies 10 retweets 28 likes
        Show this thread
      25. End of conversation

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