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ali_heston's profile
Alexandria Heston
Alexandria Heston
Alexandria Heston
@ali_heston

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Alexandria Heston

@ali_heston

Designer working on @PokemonGoApp and more • Dead Inside, But Caffeinated • She/Her • Queer with ADHD • prev @magicleap @AcrossXR @Avanade • Opinions Are My Own

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alexandriaheston.com
Joined October 2015

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    1. Alexandria Heston‏ @ali_heston 10 Apr 2019

      Talking with my fellow @magicleap designers today, it was said that one of the worst experiences that a user could have is that the app they're in is broken. However, we all agreed the *absolute* worst experience is one where the user believes they're the ones that are broken.

      8 replies 9 retweets 72 likes
      Show this thread
    2. GHOST VOID JR.™‏ @tzilla 11 Apr 2019
      Replying to @ali_heston @magicleap

      I mean, I kinda felt like I was the one broken when I realized I couldn’t use the device due to my much needed prescription glasses

      1 reply 0 retweets 3 likes
    3. Alexandria Heston‏ @ali_heston 11 Apr 2019
      Replying to @tzilla @magicleap

      That's specifically why the company created snap-in prescription inserts available for the headset. I'm sorry you felt that way, that's completely valid and something multiple people have told Magic Leap about.

      2 replies 0 retweets 3 likes
    4. GHOST VOID JR.™‏ @tzilla 11 Apr 2019
      Replying to @ali_heston @magicleap

      It’s not about how I “feel”. If I had a @magicleap in my classroom, about ⅓ of my students wouldn’t be able to use it due to this design flaw. I can’t imagine that’d “feel” great for them either. It’s simply not an inclusive device.

      1 reply 0 retweets 1 like
    5. Rony Abovitz‏ @rabovitz 11 Apr 2019
      Replying to @tzilla @ali_heston @magicleap

      The prescription inserts work really well (I use them)

      3 replies 0 retweets 1 like
    6. GHOST VOID JR.™‏ @tzilla 11 Apr 2019
      Replying to @rabovitz @ali_heston @magicleap

      As an educator, nothing is more problematic than introducing a device that only a select group of students are able to utilize due to physical limitations beyond their control.

      1 reply 0 retweets 2 likes
    7. Alexandria Heston‏ @ali_heston 11 Apr 2019
      Replying to @tzilla

      You're stating facts, I apologize if you thought I dissmissing it by saying it was your feelings. I completely understand what you're saying because you're not the only one that has escalated this issue. I can honestly say we're actively trying to solve for these problems.

      1 reply 0 retweets 2 likes
      Alexandria Heston‏ @ali_heston 11 Apr 2019
      Replying to @ali_heston @tzilla

      If you're open to it, I would love to have a one on one conversation with you and talk about this and other issues we're tackling to make our device more inclusive not just for hardware but for interaction and software as well.

      12:47 PM - 11 Apr 2019
      • 3 Likes
      • Christian LeGuilloux Raphy Angel Rony Abovitz
      4 replies 0 retweets 3 likes
        1. New conversation
        2. Alexandria Heston‏ @ali_heston 11 Apr 2019
          Replying to @ali_heston @tzilla

          We have many battles to face in the creation of a new hardware and medium. Making sure that the largest amount of people can use the device in a comfortable way is a multifaceted and complex issue.

          1 reply 0 retweets 3 likes
        3. GHOST VOID JR.™‏ @tzilla 11 Apr 2019
          Replying to @ali_heston

          I understand the challenges that new products pose but as POC from low income backgrounds (me AND my students) there are enough obstacles that we face with inclusion. I'd be happy to share the obstacles @magicleap poses educators beyond the snap-ons.

          0 replies 0 retweets 2 likes
        4. End of conversation
        1. GHOST VOID JR.™‏ @tzilla 11 Apr 2019
          Replying to @ali_heston

          Yes, I'd appreciate that. It's important for me to be vocal about these issues not for my sake, but because I have an obligation to represent the needs of the students I work with as they already face multiple obstacles in the area of inclusivity.

          0 replies 0 retweets 1 like
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        1. GHOST VOID JR.™‏ @tzilla 11 Apr 2019
          Replying to @ali_heston

          "Inclusive Design" is one of the first concepts I introduced to them and every time I introduce a new piece of hardware, software, etc to them, we revisit this concept and assess "Is _____ designed to be inclusive?"

          0 replies 0 retweets 1 like
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        2. GHOST VOID JR.™‏ @tzilla 11 Apr 2019
          Replying to @ali_heston

          If you'd sincerely like to further the conversation in a one on one setting please feel free to DM me for contact details. However, I need point out I've had similar offers from other @magicleap employees in the past only to never receive follow up.

          1 reply 0 retweets 1 like
        3. Alexandria Heston‏ @ali_heston 11 Apr 2019
          Replying to @tzilla @magicleap

          I will! Thank you for giving me the time 😊

          0 replies 0 retweets 3 likes
        4. End of conversation

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