As a company evolves, different and new challenges arise. And people are called to face them, even if they never had to before. I have recently been wearing the operator hat for part of our systems, both as maintainer and member of the oncall team. [1/]
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And it's probably one of the reasons I find some of these challenges to be so interesting. Because you get the complexity of real natural systems, distilled in an environment where you control the knobs, the variables, the setting. [/6]
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structured approaches, I find, are great because junior-level or less-experienced people can be given instruction on what to do... while people more familiar with the system can be hunting down the anomaly, calm in the knowledge that the "usual" things are being looked at
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Writing about stuff to learn how it works, mostly in Rust.
Lead Engineer at