Just to confirm, are you trying to get in touch with our Creator Support team? If yes, channels that are a part of YPP are eligible to use this feature. Mind sharing a screenshot of your channel's 'Status & Features' page for us to take a look? Keep us posted.
@TeamYouTube why i can't see chat option on Help section on my youtube channel even that i reached the required subs and watchtime to be able to get help via chat ?
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I am trying to chat with creator support team , you said that accounts with +25k subs and 100k watch hours can chat with creator support team , my account has 165k subs and +30.000.000 minutes in past 30 days
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