@TeamYouTube I’m trying to add a custom thumbnail and every time I try to do so it keeps on saying you must have a “ verified account “ but the account has already been verified and now I just can’t to anything.
I have tried it on my iPhone and my computer both is not letting upload a thumbnail
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It always says this and when I press verify account it says already verified its doing to same on my computer as-well.pic.twitter.com/Mtt1fyruqO
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Hmm, have you tried updating/reinstalling the app? If you're using a desktop, try clearing your browser's cache & cookies. Here's how: https://goo.gl/QEFM3B . Also, share a screenshot of what you're seeing on this page: https://goo.gl/CGcZdC . We'd like to take a look. Thanks.
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