@TeamYouTube can you advise how i can get help with videos deleted deactivated on my son's YouTube account? I've tweeted a couple of times but no response..?
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Replying to @aitchos
Sorry we missed your tweets. You may not be able to access the videos from a suspended channel. To confirm, have you appealed the decision using this form: https://goo.gl/m6PqGe ? Also, share the channel URL for us to take a look. Keep us posted.
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Replying to @TeamYouTube
Hi the channel is at https://www.youtube.com/channel/UC96rzpogK2Uq5vJB-dMgUtw … 'orca 617'. It's mostly plane videos he's taken that have been suspended. I believe I've appealed the decision and have definitely followed a link to a form 3 times with no response. Many thanks.
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Replying to @aitchos
Thanks for the info. We've checked and see that the channel is active. Could you help us with the screenshot of what it shows while signing up? Keep us posted.
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Replying to @TeamYouTube
I can sign up fine. Once in the account and going to creator studio I can see a number of suspended videos. Screenshot attached.pic.twitter.com/ZsUvlwcdON
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Replying to @aitchos
That's odd. Do you see this happening across devices? Let us know.
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Replying to @TeamYouTube
Where creator studio is available yes. On devices like mobile the videos that are suspended are just not visible. Do you guys have the access to review and change this?
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Replying to @aitchos
Thanks for confirming. We'll pass this along to the concerned team to take a look. We'll update you as soon as we hear from them. Appreciate your patience in the meantime.
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Replying to @TeamYouTube
Hi, can you check with the concerned team on any progress with this issue please?
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Replying to @aitchos
Hi again. We're waiting for an update from our team. We'll get back to you once we know more. Thanks for your patience in the meantime.
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