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airastana's profile
Air Astana
Air Astana
Air Astana
@airastana

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Air Astana

@airastana

Официальный twitter-аккаунт авиакомпании Air Astana. Мы доступны с 8:00 до 20:00 (GMT+6). The official Air Astana twitter page. We're online 8am — 8pm (GMT+6).

Kazakhstan
airastana.com
Joined June 2009

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
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    Air Astana‏ @airastana 15 May 2020

    Happy Birthday Air Astana! Over the 18 years of its activity Air Astana has become a market leader achieving high standards of safety and comfort. Fly even higher from the very heart of Eurasia and proudly carry the flag of Kazakhstan on your wings!https://www.youtube.com/watch?v=07cu2JT0qmY …

    12:10 AM - 15 May 2020
    • 3 Retweets
    • 41 Likes
    • Pelin Apaydın azeke Amina Serik RAQUEL CRISTINA DOS SANTOS BusinessCentralAsia Taion35 Dana Toburen TimTravel Artem Kozlov
    7 replies 3 retweets 41 likes
      1. Artem Kozlov‏ @blesscrypto 15 May 2020
        Replying to @airastana

        Happy birthday 🎂

        0 replies 0 retweets 1 like
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      1. Dr Tara Chand Nehra‏ @Drnehra_TC 15 May 2020
        Replying to @airastana

        Congratulations 🍾🎊🎉 Great services. Keep continue 👍

        0 replies 0 retweets 1 like
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      3. New conversation
      1. RÒŸÁŁ JÔĐHĀŃĄ‏ @KhilziMubeen 15 May 2020
        Replying to @airastana

        Happy birthday air astana truly great service,but please give us refund for cancelled flight as soon as possible,we need it very much in this time to go back our home , please sir do something about it..we don't get even a trust worthy reply.

        1 reply 0 retweets 0 likes
      2. Air Astana‏ @airastana 19 May 2020
        Replying to @KhilziMubeen

        Good day. To request refund, please fill in the form on our website: https://airastana.com/kaz/en-us/My-Booking/Online-Refund … Once tour request is registered, you will be refunded in place of order, kindly wait.

        0 replies 0 retweets 0 likes
        3. End of conversation
      4. New conversation
      1. Nurzada‏ @Nurzada48683585 15 May 2020
        Replying to @airastana

        Happy birthday Air Astana!

        1 reply 0 retweets 1 like
      2. Air Astana‏ @airastana 18 May 2020
        Replying to @Nurzada48683585

        Thank you!

        0 replies 0 retweets 0 likes
        3. End of conversation
      5. New conversation
      1. NARENDRA YADAV‏ @narendrayadavkc 20 May 2020
        Replying to @airastana

        i booked ticket in feb for keeve to almaty and almaty to delhi on 29 june i want to know my status and refund of ticket

        2 replies 0 retweets 0 likes
      2. Air Astana‏ @airastana 21 May 2020
        Replying to @narendrayadavkc

        Dear Narendra, in case of the flight cancellation you will be notified via SMS or email. Then you may rebook your tickets with no charge of request refund on our website

        2 replies 0 retweets 0 likes
      3. Show replies
      6. New conversation
      1. unstppbl‏ @unstppbl 24 May 2020
        Replying to @airastana

        Я покупал билеты в Ташкент на 23 марта туда, и 27 обратно, рейс отменили, возврат до сих пор не сделали. Номер запроса о возврате средств - 2108786 и 2108788. Когда мне вернут деньги?

        2 replies 0 retweets 0 likes
      2. Air Astana‏ @airastana 26 May 2020
        Replying to @unstppbl

        Добрый день. Приносим свои извинения за задержку. Возвраты билетов осуществляются в порядке очередности, при этом выплата по агентским билетам может занять несколько месяцев из-за системы взаиморасчетов между АК и агентством. Просим ожидать ответа на почту.

        0 replies 0 retweets 0 likes
        3. End of conversation

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