@YouTube is there anyone I can email about an issue with my youtube account that does not appear to be addressed in the help page or community area?
Good to know. What would I do if I no longer wanted to use the username as the custom url and wanted to use the YouTube brand name I switched to months ago instead. I see no option for this under custom url. I simply see the old username and that is all.
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Since YouTube treats legacy username URLs as your primary channel URL, they can't be changed. If eligible, you can still claim a custom URL. Your channel can have multiple URLs and look different from one another, but all point your audience to the same place.
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If you are eligible to claim a custom URL, is there a way to have it match the Brand Account instead of the legacy username and direct people to my channel through that URL instead?
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