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ACCC
@acccgovau
We promote competition and fair trading in markets. This benefits you, whether you’re a consumer or run a business. An official account of the ACCC.
Australiaaccc.gov.auJoined October 2009
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ACCC’s posts

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ACCC
@acccgovau
We’re sad to hear the news of no immediate plans for season 7 of
@checkouttv
. The show's producers, writers & hosts have done an incredible job over the years informing Australians about consumer rights & holding businesses to account. We need shows like the Checkout #accccccc
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ACCC
@acccgovau
We've launched action in the Federal Court alleging Qantas engaged in false, misleading or deceptive conduct by advertising tickets for more than 8,000 flights that it had already cancelled but not removed from sale.
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ACCC
@acccgovau
We've instituted Federal Court proceedings against Facebook owner Meta, alleging that they engaged in false, misleading or deceptive conduct by publishing scam advertisements featuring prominent Australian public figures. accc.gov.au/media-release/
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ACCC
@acccgovau
We're urging Australians to be wary of phone messages from a family member or friend claiming they need help, following a significant rise in 'Hi Mum' scams. More than 1,150 people fell victim to the scam, with total reported losses of $2.6 million. bit.ly/3Kh7VoA
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ACCC
@acccgovau
We’re delighted to share the news our Chair Rod Sims has been appointed for an additional 3-year term to 2022.
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ACCC
@acccgovau
We've launched Federal Court proceedings against Google, alleging they misled Australian consumers to obtain consent to expand the scope of info they could collect and combine about consumers’ internet activity, for their use, including for targeted ads. ow.ly/Km5v50AIyOu
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ACCC
@acccgovau
After we received hundreds of complaints from customers offered credits by Qantas instead of refunds, Qantas has begun contacting its customers to tell them they are entitled to refunds for domestic or international flights impacted by travel restrictions. ow.ly/RVbs50AbX2e
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ACCC
@acccgovau
We are experiencing high volumes of enquiries due to travel and event cancellations related to COVID-19 (coronavirus). Read our advice for consumers for the latest on consumer rights, travel and event cancellations relating to COVID-19. accc.gov.au/covid-19
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ACCC
@acccgovau
The Federal Court has ordered that HealthEngine pay $2.9 million in penalties for engaging in misleading conduct in relation to the sharing of patient personal info to private health insurance brokers and publishing misleading patient reviews and ratings. ow.ly/p7uU50B4cPJ
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ACCC
@acccgovau
The Federal Court ordered Google LLC to pay $60 million in penalties for making misleading representations to consumers about the collection and use of their personal location data on Android phones in 2017 and 2018, in proceedings brought by the ACCC. bit.ly/3Qr3ERK
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ACCC
@acccgovau
We welcome the Australian Government’s commitment to establish a National Anti-Scam Centre. The National Anti-Scam Centre will be phased in from 1 July 2023, with capability to be built over the next three years. bit.ly/3o5Kckf
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ACCC
@acccgovau
The Federal Court has ordered Trivago to pay penalties of $44.7 million for making misleading representations about hotel room rates on its website and in television advertising, in proceedings brought by the ACCC. bit.ly/3K55Lq4
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ACCC
@acccgovau
If you’re a current or former journalist we’d like to hear your views on how digital platforms like Facebook, Google and Twitter are impacting journalism in Australia. Join our forum on 15 August in Sydney or have your say online
accc.gov.au
Digital platforms inquiry 2017-19
The inquiry looked at the effect that digital search engines, social media platforms and other digital content aggregation platforms have on competition in media and advertising services markets.
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ACCC
@acccgovau
The ACCC has welcomed Etihad’s recent decision to offer refunds to all consumers who purchased Etihad tickets in Australia which were then cancelled due to the COVID-19 pandemic, even if they previously accepted a flight credit. ow.ly/HMSI50AJIX8
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ACCC
@acccgovau
We're running a sweep to identify misleading testimonials and endorsements by social media influencers, and will include more than 100 influencers mentioned in tip-offs from consumers who responded to our Facebook post. bit.ly/3wRykDz
ACCC social media sweep targets influencers. Image: woman's hand holding a phone showing an Instagram page with travel photos.
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ACCC
@acccgovau
We've decided not to authorise proposed regional mobile network arrangements between Telstra and TPG. The proposed arrangements will likely lead to less competition in the longer term and leave Australian mobile users worse off over time. bit.ly/3HMCp2q
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ACCC
@acccgovau
Our interim report into the childcare sector examined the price and availability of childcare services, how households select services and the impact of Government contributions. We'll look at the pricing practices and operating costs in coming months. bit.ly/3XEVObf
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ACCC
@acccgovau
Oscar Wylee has been ordered by the Federal Court to pay $3.5 million in penalties for misleading or deceptive conduct and making false or misleading representations about its charitable donations and affiliations, in breach of Australian Consumer Law. bit.ly/3msS9ut
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ACCC
@acccgovau
In 2022-23, we're focusing our efforts on 12 key areas related to current and emerging issues in consumer and fair trading, competition, infrastructure and product safety.
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ACCC
@acccgovau
We've instituted Federal Court proceedings against Fitbit LLC for allegedly making false or misleading representations to consumers about their consumer guarantee rights under the Australian Consumer Law after their Fitbit wearable devices malfunctioned. bit.ly/3F90Fud
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ACCC
@acccgovau
The Federal Court has found online retailer Kogan breached the Australian Consumer Law by making false and misleading representations about a tax time sales promotion, in proceedings brought by the ACCC. Read more: ow.ly/MGr950AAGC4
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ACCC
@acccgovau
A furry friend might be the perfect companion right now, but please keep yourself out of trouble when seeking one. Australians have lost nearly $300,000 to puppy scams this year: read our advice on sniffing out a puppy scam, & how to keep yourself safe. 🐾 ow.ly/HCY550zINhS
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ACCC
@acccgovau
We’ll be investigating a number of businesses for potential ‘greenwashing’, following an internet sweep which found more than half of the businesses reviewed made concerning claims about their environmental or sustainability practices. bit.ly/3EOs03N
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ACCC
@acccgovau
Telstra, Optus, and TPG have been ordered by the Federal Court to pay a total of $33.5 million in penalties for making misleading statements to consumers when promoting certain NBN plans. bit.ly/3tiX1qw
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ACCC
@acccgovau
The Full Federal Court has upheld our penalty appeal in a case against workplace relations advisor Employsure and ordered them to pay a penalty of $3 million for making false and misleading representations in its online ads. bit.ly/3YCHdN3
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ACCC
@acccgovau
The ACCC has outlined concerns over Google's proposed acquisition of Fitbit, noting that Google's access to consumer health data may raise entry barriers, and adversely affect competition in several digital advertising and health markets. ow.ly/3J4D50AaY3I
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ACCC
@acccgovau
We've instituted Federal Court proceedings against Uber. Uber admits it breached the Australian Consumer Law by making false or misleading statements to consumers in its app in cancellation warning messages and Uber Taxi fare estimates. bit.ly/3Ljno6X
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ACCC
@acccgovau
Do you have a flight, cruise or that’s been cancelled? We expect you will receive a refund or credit note, in most circumstances. However, if your travel is cancelled due to government restrictions, this impacts your rights. Read our full advice here. bit.ly/3457W9Q
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