abrydon

@abrydon

Cofounder at Directly. Past ventures include ShopWell, Visible Path, EMusic, IUMA. Yale, MKA. SF + NY. Easily talked into a beer or run.

San Francisco, CA
directly.com
Vrijeme pridruživanja: srpanj 2007.
10 fotografija ili videozapisa Fotografije i videozapisi

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  1. 28. sij

    There’s no one I trust more to take the help than to lead into the future as the new CEO! (But don’t worry, I’m not retiring to the Caribbean Islands just yet – I’m the new VP of Platform!)

    3 proslijeđena tweeta 8 korisnika označava da im se sviđa
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  2. 21. sij

    I recently sat down with on his Amazing Business Radio to discuss the role of and in . Check it out. "

    1 korisnik označava da mu se sviđa
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  3. 10. sij

    Proud to be working with to help them drive their automation efforts Read more about our successful collaboration here.

    1 korisnik označava da mu se sviđa
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  4. 10. pro 2019.

    The AI revolution has arrived, but you don’t need a PhD to work in this new economy—read why in my latest column.

    2 proslijeđena tweeta 4 korisnika označavaju da im se sviđa
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  5. 3. pro 2019.

    I’m so happy about ’s acquisition of ! I want to personally welcome the team to the Directly family. Excited about what’s to come! Via .

    1 korisnik označava da mu se sviđa
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  6. 27. stu 2019.

    are the undisputed front-end of the experience. Why not let them manage your ?

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  7. 22. stu 2019.

    Really enjoyed this article by in the recent Contact Center Guide. Subject-matter experts are the difference.

    2 korisnika označavaju da im se sviđa
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  8. 19. stu 2019.

    I enjoyed discussing and with ! Don’t miss the latest episode of Amazing Business Radio.

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  9. 14. stu 2019.

    Thrilled to share this article on our work together, and how we’re helping resolve more than 2 million inquiries a year.

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  10. 12. stu 2019.

    With the recent acquisition of , will be able to provide automated support on more complex transactional issues, establishing ourselves as a in the industry. Read more on our blog.

    4 korisnika označavaju da im se sviđa
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  11. 4. stu 2019.

    If we don’t start paying people for their , we might see the birth of a permanent underclass. Read more in my latest column in .

    2 korisnika označavaju da im se sviđa
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  12. 1. stu 2019.

    I joined and on their podcast to talk about how affects , how it’s changing the current game, and how it’s giving us a glimpse into the changes yet to come. Listen here.

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  13. 30. lis 2019.

    has evolved greatly in the past few years, but will it ever be able to be completely ? I don’t think so. Read more in my latest column.

    1 proslijeđeni tweet 5 korisnika označava da im se sviđa
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  14. 30. lip 2019.

    . Do you know what time Kedr will go on stage at Slim’s tonight? 10p?

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  15. 27. ožu 2019.

    "In just a matter of weeks, Microsoft went from a customer of Directly's to an investor. The company...compensates expert users of a product to help come up with detailed answers to complicated support issues that can later be use…

    1 reply 4 korisnika označavaju da im se sviđa
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  16. 9. sij 2019.

    I did a short interview with talking about the potential of AI and Automation, and how to use experts to solve the content, training, maintenance, and empathy shortcomings that are causing most AI Customer Service initia…

    1 proslijeđeni tweet 8 korisnika označava da im se sviđa
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  17. 19. pro 2018.

    Directly profiled in our hometown SF Chronicle (!) showing local DoorDash "super-users" powering DoorDash customer service, earning rewards for creating content, training the AI and resolving customer questions.

    2 proslijeđena tweeta 4 korisnika označavaju da im se sviđa
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  18. 4. pro 2018.

    I'm excited to announce our CX Automation platform, which uses experts at the heart of AI to deliver the data quality, content, and signal needed for good automation. It’s our first offering designed specifically to deliver better…

    5 korisnika označava da im se sviđa
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  19. 19. lis 2018.

    Directly duking it out at an AI panel at Microsoft yesterday, explaining how domain experts can better AI and automations. Thank you for putting on the event and Microsoft for hosting!

    1 korisnik označava da mu se sviđa
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  20. 16. lis 2018.

    I got a bit of time on stage today at the , met with a set industry and corporate leaders who have embraced AI & the gig economy, and shared data on how quickly work is moving from fixed to fluid. …

    3 proslijeđena tweeta 8 korisnika označava da im se sviđa
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