@TeamYouTube I cannot access audience retention analytics for my most recent upload. I am promoting it with adwords and the retention stats are tanking but I can't see where
Unfortunately, no. I've tried on several computers and a few browsers private/incognito and public, and just this video https://youtu.be/Iiu3UyxLEHk has the issue. It has since it was published.
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That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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I will certainly do so, but in the meantime is there anything I can do to gain this important insight on the video's performance? I hired voice talent and invested quite a bit of time in the animation, and this particular video's performance will inform future decisions.
End of conversation
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