Is there any way to recover it or is there any reason it disappeared in the first place?
I suppose that is the problem I’m having. That exact URL is the correct channel and we had it for quite some time. And then it started saying it was invalid and all our videos seem to be lost 
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Hmm, you've shared your channel's custom URL with us. Any chance you have the username URL or the channel ID? It looks something like this: http://www.youtube.com/channel/UC3pCdkx …... You can try checking the inbox of the email connected to the channel, you may have a lead there. Keep us posted.
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So the problem is the email no longer exists. Is there any way for you to find the account based on our custom url and let me know what happened to all our videos?
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