the core conceit of the Social Dilemma falls apart when you ask yourself: am I really addicted to twitter due to the brilliance of twitter engineering? the very same one that has a data breach every other month and the DMs don’t work on an average day?
There doesn’t need to be any malice to do something ‘bad’. E.g. an alien that breathes carbon dioxide and expels cyanide, an abrasive narcissist wielding tremendous power hamfistedly. Each is just being themselves but hurts people around them.