The startup advantage is mainly about trust. You can utilize people who have 2x or 5x your knowledge in an area if you can trust them. However... explaining/convincing/selling something well requires 10x the knowledge.
-
-
The grander the vision, the more this problem is pronounced. The more niche the service/product, the less this is a problem. Smaller chains are more robust to the weak link effect.
Show this thread -
If you've ever play a multiplayer online battle game like a Moba you'll have seen a peculiar effect. It's VERY hard to know who is doing well and who is doing bad. (Especially support characters) There's only the super coarse metric of 'number of kills' or 'damage output'
Show this thread -
In companies and teams there's a similar effect. Whenever something bad happens, it's easy to rationalize it as someone else's fault. Whenever something good happens, it's easy to see how you 'helped' in some way.
Show this thread -
A 10x-er can explain at a high level what is happening but w/o this ability it's very easy to over-promote and under-utilize people. You can end up having idiots with too much power and qualified people ending up demoralized and cynical.
Show this thread -
Trust is easier at smaller scales but a small size doesn't automatically create trust. Many families for example are broken in many ways.
Show this thread -
The 'rocket fuel' boost for many small companies(or teams) is actually a form of pseudo-trust. It's trust that comes from control. I can trust my kitchen knife and utilize it fairly well precisely b/c it's a dumb piece of steel. It's more difficult to trust Siri or Alexa
Show this thread -
This gap exists because people who start startups tend to be more experienced. (Or at least demonstrate the surface confidence that indicates experience.) E.g. imagine if Steve Jobs stops by your office to chat. Things *move* b/c you bypass trust rituals like meetings & docs.
Show this thread -
"Ah the divine heavenly emperor. I humbly offer my sword to you in servitude." vs "I'm gonna need 10 pages of evidence and for you to rationalize every small thing with scientific studies."
Show this thread -
There's a limit to controlling human beings though. Single founders with an army of contractors don't tend to create unicorn companies. Protocols and lawyers allow frictionless transactions, not frictionless relationships. And power is mostly in the relationship.
Show this thread
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.