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14. "John Ratey has aptly observed that **“I’m sorry” is the most common phrase in the vocabulary of attention deficit disorder."

15. "They apologize when I ask them to speak louder, when they cannot easily answer a question, when I interrupt their flow of speech to ask for more information, when I tell them that we will wind up the session in a few minutes as time is running out."

16. "Too much praise can be almost as harmful as too much criticism. They seem opposite, but the underlying message is the same: the parent puts a high value not on who the child is, but on what he does."

17. "This is why many ADD children, no matter how much they crave and court attention, are uncomfortable with praise"

18. On Rebelliousness: "Counterwill is an automatic resistance put up by a human being with an incompletely developed sense of self, a reflexive and unthinking going against the will of the other. It is a natural but immature resistance arising from the fear of being controlled"

19. "...I have always felt, in almost any situation, a compulsive urge to expose the feet of clay, the chink in the armor, the flaws of those in charge"

20. "In essence, the child erects a wall of “no’s”. Behind this wall the child can gradually learn her likes and dislikes, aversions or preferences, without being overwhelmed by the far more powerful force generated by the parent’s will."

21. "This why the various epithets such as stubborn, wilful, and so on, denote not a strong will but the lack of one"