“The Mellow Heuristic: Step 1: Look at how emotional each side is. Step 2: Assume the less emotional side is right and the more emotional side is wrong.”https://twitter.com/bryan_caplan/status/1075514584474243072 …
The more emotional side isn’t getting their point across and doesn’t feel truly heard. Could be lack of clear communication indicating lack of clear thinking. But can also mean what’s trying to be expressed is something important yet subtle.