Thanks for reaching out, we see 2 reasons for this. One could be that the users deleted their comments. Another could be that you've enabled comment moderation. We're here if you have any other questions!
@TeamYouTube I've lost every comment in my video except for one, why?https://www.youtube.com/watch?v=dVjdmDhyR3U …
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I didn't touch a thing and I find it extremely weird that everyone would delete their comments simultaneously, I seriously doubt this was the case. Could you please investigate?
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