Hey @TeamYouTube, could you guys help me please? My girlfriend is getting subscribed to random channels with no videos (sometimes with generic names like 'Eric') and no matter how many times she unsubscribes from them, it keeps on happening :/ any idea on this?
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Replying to @_krakken_
Hi there, we'd like to help. Could you check with her if there are any third party extensions installed on the browser which might've caused this? Learn more about it here: https://yt.be/help/iw5N . Let us know.
1 reply 0 retweets 19 likes -
Replying to @TeamYouTube
Will do tomorrow (it's 1 am here), I'll keep you guys updated and thanks for the quick response
2 replies 0 retweets 1 like -
Replying to @_krakken_ @TeamYouTube
A little update: we deleted all the browser extensions she had (there weren't any suspicious ones sadly), we'll see if it works
1 reply 0 retweets 0 likes -
Replying to @_krakken_
Thanks for trying those steps and keeping us posted. Let us know how it goes.
1 reply 0 retweets 1 like
So far it seems okay. I'm not gonna spam you guys with updates everyday, I'll only write if the random subscriptions reappear. Thank you again for the quick help, have a good day!
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