2/6 There’s a lot out there about good conversation skills, how to listen, ask questions etc. But there’s no point to any of that if the initial purpose for those joining a conversation is fundamentally different.
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3/6 Avoiding the constant drag from content based conversation into social engineering is an art & a skillset: it takes practice, even between people who share the same content based conversational purpose.
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4/6 All conversations define their own boundaries, normally without awareness. The underlying purpose of social-engineering conversation is tribal affiliation. Very quickly social-engineering conversations establish tribal boundaries, we start tacitly defining ‘other’.
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5/6 The underlying purpose of content-based conversation is change. We’re interested in moving from a to b, though we may not know how that’s going to happen or what b looks like. So to start we establish even loosely, what is a, and figure out possible directions from there.
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