Turns out the missile alert system *did* ask if employee was sure: https://www.nytimes.com/2018/01/13/us/hawaii-missile.html … But asking "are you sure?" is bad UI. Most of the time the user thinks they *are* sure because otherwise they wouldn't have clicked the button in the first place! (1/2)https://twitter.com/The_Cashcow/status/952272802580779008 …
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Better UIs: * Confirmation buttons specify the action, not "yes"/"no" * Make user type out the action for confirmation * Make actions easily and quickly undoable (2/2)
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Replying to @__agwa
Type out is almost always the right choice. And not typing "yes" but a phrase including the action to be performed, like "discard changes" or "delete".
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Replying to @RichFelker
You should also have to type the name of the object you're acting upon. e.g. GitHub makes you type name of the repo you want to delete.
1:06 PM - 14 Jan 2018
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