every print shop I've ever interacted with: me: Hey I have this print job, I need X prints of this design on some sort of heavy card stock! Shop: Uh... k? Me: Do you ah, do you have paper samples? Shop: Here. Me: Great... So, can you print this? Shop: I guess
Heh, my SO has to deal with this silliness too. I guess when you consider that most print shops just deal with flyers, menus, and business shit 98% of the time, it makes sense. Who knew printing business cards was a soul-draining experience?