You will be met by Amanbaeva Khadisha. She speaks English, and can quickly help in the resolution of your question. 
Unfortunately, you can not call from the application. If you want to call, we advise you to rearrange the SIM card to your phone and make a call. But, keep in mind that the tariff will pass according to your tariff plan.
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But, we are ready to check which tariff plan you have, for this write the number to us in a private message
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Oh we have to remove sim? Remove batttery , everything come on. Check personal message i replied
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Thank you for providing the data. We check, we will provide an answer in the near future. Please wait.
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