ZendeskVerified account

@Zendesk

The best customer experiences are built with Zendesk. Expert content:

San Francisco, CA 94103
zendesk.com
Joined May 2008
4,094 Photos and videos Photos and videos

Tweets

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  1. 5 hours ago

    Here are some key pointers to make sure you’re effectively recruiting agents:

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  2. 12 hours ago

    Deliver on responsiveness, transparency, and trust or your customers will walk says Zendesk CEO . via

    1 retweet 7 likes
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  3. Aug 18

    The days of swivel chair management across fragmented, siloed systems are over.

    1 like
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  4. Aug 18

    Companies need to know when to let do what they do best so that humans can in turn do what they do best.

    3 retweets 4 likes
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  5. Aug 17

    Playing on : how delivery app is transforming CX for cannabis shoppers. Featuring . Hear on 🎧:

    1 retweet 4 likes
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  6. Aug 17

    Everyone needs support, including your agents. Here’s how a Support Operations team can help.

    1 like
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  7. Aug 17

    Businesses need to meet customer demands the minute they happen or risk being dropped says . via

    1 retweet 7 likes
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  8. Aug 17

    Sometimes, a little external validation is just what we need. Show off your Zendesk skills with our new certification.

    3 retweets 3 likes
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  9. Retweeted
    Aug 16

    On August 29 at 10am PT, we'll be joining fellow leaders and our partner for an Expert Roundtable focused on using AI to create better, proactive customer experiences. Click here to register: .

    3 retweets 4 likes
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  10. Aug 16

    3 things to keep in mind when recruiting agents:

    2 likes
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  11. Retweeted
    Aug 16

    I'm proud to announce that from 2017 to present, the design team has increased our number of female managers by 375%. Stoked to work with so many talented and creative leaders!

    3 retweets 47 likes
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  12. Aug 16

    Zendesk’s Sr. Director Enterprise Business Apps & Dev, Jim Gearhart speaking about the evolution of and the changing role of the at .

    2 retweets 4 likes
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  13. Aug 16

    Listen to the voice of your customer and let it influence your offerings.” Zendesk’s Henrik Petersen weighs in on the three types of important feedback you need from your customers.

    3 retweets 4 likes
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  14. Retweeted
    Aug 16

    We’re really excited to announce a significant investment and upgrade to our customer support and service systems! We’ve now partnered with to offer improved Knowledge Base and Live Chat capabilities. Check it out here:

    6 retweets 6 likes
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  15. Retweeted
    Aug 15

    It’s back to school time in the ! We partnered with to donate 100 backpacks + school supply gift cards for students in the neighborhood to help them start their year off right. 📚✏️🎒

    1 reply 4 retweets 17 likes
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  16. Aug 16

    See how shaves down service costs with Answer Bot.

    2 retweets 1 like
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  17. Aug 16

    This session will show you how to walk boldly toward and negotiate your biases - while encouraging others to do the same.

    1 retweet 1 like
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  18. Aug 16

    “Empathy is the currency that keeps us all sane and is the key to building trust. And trust is the bread and butter of customer service.” Zendesk VP, Public Policy and Social Impact introduces the Melbourne to the empathy economy.

    3 retweets 5 likes
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  19. Retweeted
    Aug 15

    The key thing the world’s most valuable brands have in common is that they are “powerful, purposeful storytellers”

    1 reply 4 retweets 10 likes
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  20. Aug 15

    “Just because we can doesn’t always mean we should,” says Technology and Innovation, HR on being smart when using technology for user experiences.

    3 retweets 7 likes
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