Zain Rizvi

@ZainRzv

Software Engineer at Google. Posting what I learn about Tech, Psychology, Business, and Self Improvement. Views tend to change ~every 3 years

USA
Vrijeme pridruživanja: lipanj 2009.

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  1. Prikvačeni tweet
    5. velj

    We've rebranded the TechStuff podcast to The Nonintuitive Bits (next tweet explains why) And Episode 9 is out! Hear it at We share the lessons we've learnt about, err, Standing Out from your competitors & at work

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  2. 5. velj

    There was a very large, 5 way namespace collision with our original podcast name is a much less crowded namespace 😃

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  3. 5. velj

    This is actually an interesting variation of the Principal Agent problem We got feedback from people who're our immediate users, but that feedback would (of course) not take into account challenges potential future users would run into

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  4. 5. velj
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  5. 5. velj
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  6. 5. velj

    This is a reminder that listening to user feedback is great, but you have to also do your own analysis as well We asked our listeners, but forgot to do the second part

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  7. 5. velj

    When you come up with a name for your podcast, it's a good idea to first do a quick search to make sure there aren't already four other people using the same name 🤦‍♂️ Can you tell which one of these 5 I'm running with and ?

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  8. 5. velj

    More questions that help you look at problems from a new perspective

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  9. 5. velj

    It can be hard to prioritize competing tasks when they all seem important Instead try flipping your perspective and ask what would happen if the task wasn't done From Rise, by Patty Azzarello

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  10. 5. velj

    7/ 2. Open or Close the questions to catch assumptions (“Why is X true?” vs “Is X true?”) 3. Tailor questions to the specific relevant context, aka Contextual Inquiry (“Is X true in India?”)

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  11. 5. velj

    6/ You can also vary the questions you ask to gain additional perspectives: 1. Shrink or Grow the question in scope (“is X true for the world?” vs “is X true for my city?”)

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  12. 4. velj

    A more visual description of why this happens

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  13. 4. velj

    You see this mismatch in a surprising variety of places It even presents itself when buying baby clothes!

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  14. 4. velj

    There a name for this mismatch: The Principal Agent problem

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  15. 3. velj

    But DO validate both your understanding of the problem and your proposed solution before you work too much on the implementation It's basically an MVP. Treat it like one

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  16. 3. velj

    Design a Faster Horse Cart or a Car? DONT listen to your customer's feature requests They don't know what's possible as well as you do. It limits their imagination DO probe deep to understand their core desire Then YOU find the best solution Folks just want to get from A to B

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  17. 31. sij

    ☝️This tactic is even used by FBI hostage negotiators to get kidnappers to comply

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  18. 31. sij

    Tactics for finding customers to get feedback from on your MVP

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  19. 31. sij

    Skipping the MVP can lead to...less than helpful results

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  20. proslijedio/la je Tweet

    The Levels of Problem-solving: Level 1 — You solve the problem. Level 2 — You solve the problem that caused the problem. Level 3 — You avoid the problem that caused the problem. Level 3 is the most valuable but hardest to see.

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