We'd like to look into it. What device is this happening on? Have you checked other devices to see if it's happening there too? Let us know so we can get started on some troubleshooting steps.
@YTCreators @TeamYouTube some of my thumbnails are showing but they are automatically selected?? Help!! I can in fact add thumbnails, it’s just not working today???pic.twitter.com/2Ofk28Ohk3
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I uploaded the video with my laptop, however if I use my iPod to check the video the thumbnail is there. My iPod has a different YouTube account on it as well. I refreshed the page on my laptop and even tried it again. I have no idea why it’s doing that.
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