Thanks for reaching out. Just to confirm, have you enabled Custom URL on your channel from Advanced settings: https://goo.gl/wif2Ce ? Also, you can take a look at our help center article for more info on this: https://goo.gl/UDLar3 . Hope that helps.
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Thanks for the reply. I don't have an option anywhere to enable it from the settings area. I read the help article it didn't help. It's still acting like I am ineligible even though I meet the requirements.
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