What exactly about punctuation I wonder?
What would you say is in the list of viewer complaints in priority order?
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I don’t know, honestly. As a subtitler I rarely get feedback. If people complain, it’s the manager that deals with it. But I’d say: 1. There are no subtitles at all.

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I don't think anyone can argue with that ;)
Kraj razgovora
Novi razgovor -
Čini se da učitavanje traje već neko vrijeme.
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there are some (three?) programmes that are delayed (talkshows). So there you have three people doing the work. Other shows are done by one respeaker only or in a team of two but they just take turns so the other person only edits some autocue texts that come in last minute