Thanks for the details. Just to confirm, have you checked your spam/junk folders to see if the email has been routed there? Let us know.
I got emails in the past that I got people's comments posted on that particular URL (100% sure). It cannot be another URL because it is the URL that I sent you and videos cannot have two URLs. The video was deleted, I do not know why and I never gotten an email about it from you
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Why was it deleted when I didn't delete it myself? Why can the video no longer be found when it has been up for multiple years without problems before? If you need more proof or don't believe me I'm willing to send more information.
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To help you further, we'd need the correct video URL. Please help us with the correct one so that we can look into it.
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