Xbox SupportVerified account

@XboxSupport

Support articles & info: | News & Updates: & | Become a part of the

Redmond, WA
support.xbox.com
Joined July 2009
383 Photos and videos Photos and videos

Tweets

You blocked @XboxSupport

Are you sure you want to view these Tweets? Viewing Tweets won't unblock @XboxSupport

  1. Pinned Tweet
    17 Aug 2018

    Just as a heads up, our team may reach out for additional info and are working closely w/ our internal teams to address emerging trends using the info you provide. If you have in-the-moment questions, hit up

    We're evolving to offer more help options thru Xbox Assist on Xbox One, & support forums. But rest assured your Tweets/DMs are seen by our team & help us locate emerging issues. You can still look to us for outage info and PSAs. Keep those Tweets coming!
    3,655 replies . 458 retweets 2,913 likes
    Undo
  2. 8 hours ago

    Appears there were some previous issues with Xbox 360 services. If you saw issues attempting to purchase or access your games & apps on Xbox 360, our teams have addressed the issue & should be back up & running. Thanks for letting us know, we're here & listening!

    46 replies . 34 retweets 369 likes
    Undo
  3. Retweeted
    Jun 3

    Hey everyone, For those who have had trouble installing Assassin's Creed Odyssey onto their Xbox One recently, this should now be resolved. Please try to relaunch the download and it should now reach 100%. Thanks again for your patience whilst we investigated this.

    39 replies . 53 retweets 370 likes
    Undo
  4. Jun 1

    We're seeing improvement with installing & launching content on Xbox One now, so feel free to give it another try. Thanks for all the reports, we're here & listening!

    Seeing a "check back in a while" message when installing or launching owned content on Xbox One? No sweat, our teams are investigating this now. We'll update here when we have more info to provide. Thanks for letting us know!
    96 replies . 42 retweets 396 likes
    Undo
  5. Jun 1

    Seeing a "check back in a while" message when installing or launching owned content on Xbox One? No sweat, our teams are investigating this now. We'll update here when we have more info to provide. Thanks for letting us know!

    69 replies . 60 retweets 605 likes
    Undo
  6. Retweeted
    May 28

    The issue causing Xbox 360 players on Destiny 1 to receive errors indicating "permissions to access online multiplayer gameplay may have changed." has been resolved.

    43 replies . 39 retweets 391 likes
    Undo
  7. May 28

    Just like that, we're back! The "check again in a while" error for digital content on Xbox One should now be addressed & back to a healthy state, including being able to view your friends on Xbox Live. Thanks again for letting us know!

    Appears there may be an issue when attempting to launch digital content on Xbox One. If you're seeing "check back in a while" when trying to play your games, or unable to view your friends on Xbox Live, rest assured we're investigating now & will update here soon!
    77 replies . 42 retweets 353 likes
    Undo
  8. Retweeted
    May 28

    We are aware that Xbox 360 players on Destiny 1 are receiving errors indicating "permissions to access online multiplayer gameplay may have changed."

    92 replies . 43 retweets 618 likes
    Undo
  9. May 28

    Appears there may be an issue when attempting to launch digital content on Xbox One. If you're seeing "check back in a while" when trying to play your games, or unable to view your friends on Xbox Live, rest assured we're investigating now & will update here soon!

    137 replies . 113 retweets 809 likes
    Undo
  10. May 28

    Our previous issue with connections to Xbox Live through Back-Compat is looking much healthier. Thanks for letting us know & sticking with us while our teams addressed the issue. We're here & listening!

    We are still working out issues with Back Compat sign in & we appreciate the reports so far. Please watch our feed for more details as we have them to share!
    33 replies . 33 retweets 339 likes
    Undo
  11. Retweeted
    May 25

    The login issues have been resolved for all platforms but we are continuing to monitor success rates.

    268 replies . 171 retweets 5,991 likes
    Show this thread
    Show this thread
    Undo
  12. May 25

    We're back up and running! Thanks for sticking with us while our teams addressed the issue with digital content on Xbox One. Feel free to jump back into your favorite games, we're here & listening.

    Getting ready to load up your favorite game on Xbox One & seeing an error when doing so? Not to worry, we hear you loud & clear. We'll update here when we have some more information to provide. 
    92 replies . 41 retweets 416 likes
    Undo
  13. May 24

    Getting ready to load up your favorite game on Xbox One & seeing an error when doing so? Not to worry, we hear you loud & clear. We'll update here when we have some more information to provide. 

    42 replies . 33 retweets 347 likes
    Undo
  14. Retweeted
    May 24

    We're aware that players may be unable to login across all platforms. We're investigating the issue now and will update when we have more information.

    798 replies . 477 retweets 11,075 likes
    Show this thread
    Show this thread
    Undo
  15. May 23

    All clear! Video playback on Netflix & other options on console should be back to normal. Thank you for the reports as always, we hope you are able to enjoy the rest of your day.

    If you're seeing errors when trying to use Netflix on console, please know we have the right people on the case now. Please watch for news here as soon as we have it.
    37 replies . 43 retweets 369 likes
    Undo
  16. May 23

    If you're seeing errors when trying to use Netflix on console, please know we have the right people on the case now. Please watch for news here as soon as we have it.

    67 replies . 45 retweets 350 likes
    Undo
  17. May 22

    We are still working out issues with Back Compat sign in & we appreciate the reports so far. Please watch our feed for more details as we have them to share!

    106 replies . 44 retweets 463 likes
    Undo
  18. May 22

    We're back! If you were running into issues signing into Xbox Live, we're now in a healthier state, so feel free to give that another try. Thank you again for letting us know so quickly!

    We're aware of reports regarding sign-in errors for Xbox Live across platforms & we're investigating now. Thank you for reporting this issue to us. We'll post an update with more information soon.
    Show this thread
    60 replies . 49 retweets 444 likes
    Undo
  19. May 22

    For continued updates & additional info on our impacted services, be sure to check out our status page as well. Thanks for sticking with us.

    14 replies . 22 retweets 256 likes
    Show this thread
    Show this thread
    Undo
  20. May 22

    We're aware of reports regarding sign-in errors for Xbox Live across platforms & we're investigating now. Thank you for reporting this issue to us. We'll post an update with more information soon.

    281 replies . 307 retweets 3,502 likes
    Show this thread
    Show this thread
    Undo
  21. May 20

    We're able to confirm that this should be back to working normally! Thank you again for the reports, please do send us any future issues & we'll do our best to get them sorted out.

    17 replies . 12 retweets 196 likes
    Show this thread
    Show this thread
    Undo

@XboxSupport hasn't Tweeted yet.

Loading seems to be taking a while.

Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.

    You may also like

    ·