@TeamYouTube Need help! On the studio there is a big gap between select square and my thumbnail (which is smaller then it should be) and text is showing less and on end screen video is black and sub circle is just see through need fix please.
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Replying to @WysteriaWolf
We'd like to help. What device are you on? Also, could you share screenshots for us to look into it? Keep us posted.
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Replying to @TeamYouTube
PC windows 10 i was on one channel putting all videos into playlist then when I went back to the other it was like that... strange! Here you go.pic.twitter.com/W7xEDZTT5S
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Replying to @WysteriaWolf
Thanks for sharing the screenshots. Have you tried clearing your browser's cache and cookies to see if that helps resolve the issue? Also, try using a different browser or in Incognito mode. Let us know.
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Replying to @TeamYouTube
Just tried incognito same problems but the thumbnails went white I tried clearing all cache and data it didn't work, just tried different browser and same issues,
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Replying to @WysteriaWolf
Appreciate your efforts. As a next step, please file a detailed feedback report from your device: https://goo.gl/FGu75p . You may not receive a direct response but this is how we track info to investigate and fix issues. Thanks.
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