A2: Never seems to be enough data (or too much of the wrong thing).#wiadchat
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I've been frustrated in orgs about lack of ability to look at flows, find patterns of use, etc. Other orgs, I've had access to huge data, but it's for marketing or other non-UX activity. Worst is having great data and only my (poor) quant analysis skills.
#wiadchat
End of conversation
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A2, Google analytics, customer service stats, user testing results, focus groups
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