I was checking some Steam stats, Heileen 3 is my game with lowest refund rate (0.4% !) while the one with highest is Volleyball Heaven (7.1%). The average seems to be around 3-4% which is on the low end compared to what other devs told me privately (some have 9-10% refunds)
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Replying to @WinterwolvesG
I'm curious about the player's reasons for refunding. My guess for Volleyball Heaven is that not every girl has a happy ending.
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Replying to @kohdrams
not sure but you can refund only within 2h of play, so don't know if they saw all endings. My guess is that they thought it was a quick porn game with zero plot or character development and somehow they were disappointed that it wasn't :P
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Replying to @WinterwolvesG @kohdrams
But honestly, the refund reasons that people DO give can range from reasonable to outright ridiculous.
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I think in 99% of cases they just don't like the game, and some pick up other answers like "doesn't work" "not what I expected" etc :)
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