my weekly support request, of course it was a Mac user:
"I was able to open the zip file but then when I click the icon for the game it pops up and then closes again. I already set the settings to open filed downloaded from the internet." 
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basically if you still dare sell directly and you don't bother codesigning your app or tell users to use itchio client, you might as well not bother selling directly at all 
11:00 PM - 31 Jul 2019
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