i remember there being some kind of lock when too many purchases are made to prevent abuse/fraud, happened to a friend who was buying midboss keys for friends through itch before. can't remember how to resolve though sorry
@moonscript hey can you take a look, people unable to redeem Steam keys for my games:https://itch.io/t/487066/customer-cant-redeem-steam-keys-on-some-games …
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are you serious?
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