"My philosophy at primary care is that the only person who has changed anyone’s life is their mother. The reason is that she cares about them, & she says the same simple thing over & over.” So he tries to care, & to say a few simple things over & over.https://www.newyorker.com/magazine/2011/01/24/the-hot-spotters?fbclid=IwAR17VKupa9jy1snKexgSCVAFelj362PG5yGne4-P4V9y6gM20vxZyDoy_ms …
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ah had to be him.. nobody else does new yorker long form + healthcare better
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