Youtube videos will not play unless I am not logged in to google or my youtube account on chrome. @YouTube @TeamYouTube please advise?
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Replying to @Whiplash41594
Looks like you have third party extensions installed. Could you try disabling/uninstalling them and check if there's a difference? Let us know if that helps.
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Replying to @TeamYouTube
it made no difference. Plus, the extentions are only loaded in Chrome, and the problem happens in Edge as well. Logging out is the only thing that works.
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Replying to @Whiplash41594 @TeamYouTube
Now a good amount of videos I try to load on my Xbox One are giving me the spinning ring forever.
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Replying to @Whiplash41594
Appreciate all the details. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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Replying to @TeamYouTube
I did that. An update too, I logged out of youtube on my main computer and on chrome. I made a new youtube account and it works. So whatever is happening is tied directly to my youtube account.
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As soon as I change back to my main account, the screen blanks.
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I thought it might be youtube premium, so I got a trial of youtube premium on my dummy account, and it didn't cause the problem to happen. So it's not that.
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