Upgraded to WebStorm 2019.3 – lost all my settings and configuration.
I used to sync my settings to my account, but that doesn‘t seem to work either.
Time for a fresh install. 
Sounds terrible, sorry that you have to deal with that. Could you provide more details on how exactly you tried to sync the settings, please? Do we get it right that you used the IDE Settings Sync functionality and it didn't work for you for some reason?
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Thanks for the update! Is it the computer you want to sync the IDE settings to? If so, WebStorm should let you sync the settings once you click "Enable Sync..." & select "Get Settings from Account". You may read this help article for more info: http://jetbrains.com/help/webstorm/sharing-your-ide-settings.html#a21dcd77 ….pic.twitter.com/uuYeMkTb6D
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Correct! I can't seem to sync my settings in my IDE. Please can you let me know how to log a bug/get help? I am logged into https://account.jetbrains.com/ successfully.
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